21
Franchise dealers in EV‑dense metros are now standardizing high‑voltage training, insulated toolkits, and battery‑bay safety procedures. Early pilot learnings — from isolation monitoring to thermal event protocols — are being codified into daily routines.

CDN-A12-2
On the customer side, proactive battery health reports during service visits are improving transparency and accessory attach rates, especially for home charging solutions.

CDN-A12-3
Fixed‑ops leaders say the biggest win is reducing cycle time for software‑related concerns through better scheduling and OTA coordination.