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Conference sessions this year emphasized disciplined capital allocation, brand clustering in priority metros, and the importance of data normalization across DMS/CRM stacks. Operators who standardize data definitions unlock reliable reporting and better inventory turns.

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Speakers also highlighted leadership pipelines — grooming GSMs and service managers to run multi‑store districts with consistent process.

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The through‑line: scale wins only when the fundamentals are obsessively measured and coached.