Whether public or private, the best‑performing groups consistently invest in training, career paths, and clear playbooks. With recruiting tight and shopper expectations rising, operational clarity beats heroics. Leaders are simplifying …
Latest Insights
CPO programs continue to pull shoppers who value warranty coverage and reconditioning standards. When paired with high‑quality review responses and transparent inspection reports, dealers build a powerful trust loop. Stores …
Recent franchise network data shows the U.S. store count essentially flat with small net gains and continued consolidation among top groups. EV retail sales — including hybrids and plug‑ins — …
Despite tariff headwinds, select Volvo retailers are breaking ground on new facilities in growing suburbs, betting on brand loyalty and an expanded plug‑in lineup. Local teams are threading the needle …
Finance & Strategy
For a dealership, traffic is not just “visits”—it is the digital equivalent of foot traffic hitting your showroom. When …